Return Policy
We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim.
There is a 25% restocking fee and shipping cost is non-refundable for undelivered, unclaimed, returned or refused packages.
There is a 25% restocking fee and shipping cost is non-refundable on non-damaged items that are returned up to 5 days from date of purchase on all products
.No Returns or Refunds from 5days of date of sale.
No Returns or Refunds on any of the following:
Downloaded ProductsSkin care Products (Gel's or Lotions
)Orthopedic Products
Hot & Cold Products
Garment of Any Kind
TENS Electrodes/Pads
Please make your selections carefully.
ALL RETURNS REQUIRE THE FOLLOWING:DETAILED REASONS FOR RETURN ORIGINAL PACKAGING WITH ALL ACCESSORIES, MANUALS and INVOICE ORIGINAL NAME, ADDRESS, E-MAIL AND PHONE NUMBER ON ORDER DATE OF PURCHASE RETURN AUTHORIZATION RETURN SHIPPING FEES:RETURN SHIPPING FEES ARE THE RESPONSIBILITY OF THE BUYER WITH THE EXCEPTION OF DEFECTIVE PRODUCT AT TIME OF ARRIVAL (up to two days from arrival date).Refunds and Financial Adjustments:All FINANCIAL Adjustments including REFUNDS can take up to 30 Business Days for Processing.Authorized returns must have the above required information. Once processed, e-mail will be sent with details of the transaction.





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